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Online Program & Coaching Agreement
I look forward to working with you as your coach/mentor and accelerating your ability to be more successful and have more of what you want in your life. As your coach, I want to help you grow, and achieve your life goals. While I may sometimes challenge you toward higher achievement, our relationship starts with your agenda, your values, and your initiative. You are responsible for your life, and you will make the choices about what actions to take and which areas we will work on together. Having a clear Coaching Agreement establishes a foundation for our work together. These guidelines will make our working relationship as productive as possible. Please let me know if you have any questions.
Online Program Coaching
Life & Wellness coaching is a specific safe, respectful, guided process of interaction and self-‐discovery over a period of time that encourages and expands your ability to make significant changes, move forward in new areas and create more of what you want in your life. Coaching services are not to be construed as, or a replacement for, psychotherapy, legal counsel, or medical advice.
The purpose of this Agreement is to set forth the details about working together during any of the online programs that have a coaching aspect to them so that we both are clear as to what each of our respective roles are and how our communication will take place so that our time will be positive, productive, and comfortable.
CLIENT LEGALLY AGREES TO THE FOLLOWING TERMS, CONDITIONS AND COMMITMENTS
This Agreement is being made between Adri Kyser Holistic Wellness Coach AKA Inner beauty Yoga LLC (“Coach”, “we” or “us”), and the individual named at the end of this document (“Client” or “you”).
Your Enlightened Alchemy™ Group Program (“Program”) will include:
1. Access to all materials provided in the group coaching program
2. Support via email & Facebook Group during the duration of our program
3. Assignments and actionable steps for you to take during the course of the program
4. Access to special bonuses, recorded materials, and /or discounts as per agreement. Please note that you will lose access to the program and any bonuses received if you miss payments or your account is past due.
As your coach, I commit to:
1. Creating an honest, open, collaborative coaching relationship
2. Being a partner in bringing out the best, deepest, and truest in you
3. Providing a safe, supportive environment in which you can relax and explore Respecting your confidentiality
4. Expanding your view of what is possible and promote discovery of new insights
5. Giving you input, honest feedback and operate as a sounding board
6. Listening carefully to what you say and ask questions to expand awareness
7. Being a resource for you to use in accomplishing your goals
8. Be your accountability partner
As a client in this coaching relationship, I agree to:
1. Cultivate an honest, self-‐aware relationship with myself
2. Commit to goals that are truly meaningful and significant to me
3. Explore new approaches and experiment with new healthy behaviors
4. Provide ongoing feedback on whether coaching is valuable and meeting my needs
5. Be open to hearing your feedback and letting you know whether it fits
6. Acknowledge and take ownership of my progress and accomplishments
7. Give 100% of my effort before, during, and after the Program
8. Follow a “no excuses” policy
9. Take 100% responsibility for your success or failure to achieve your goals
10. Take the action that we decide upon together during your Coaching Calls
11. Make all payments on time, and honor all policies
12. Not expectation of makeup Coaching Calls if a call is missed or canceled less than 24 hours
13. Not reschedule any Coaching Calls in less than 24 hours before the scheduled call time
Nature Of The Coaching Relationship
I am entering into a group coaching program with (Adri Kyser – Inner Beauty Yoga LLC) with the understanding that I am responsible for creating my own decisions and results. I agree not to hold (Adri Kyser- Inner Beauty Yoga LLC) liable for any outcomes resulting directly or indirectly from the coaching process.
Scheduling and Timing
I try to be attentive to my clients. Should you need to reach me between Coaching Calls, please contact me between 10:00am – 5:00pm by e-mail only (not by phone) at email@example.com I am not accessible by phone or Skype outside of our regularly scheduled Coaching Calls. I will do my best to respond to you by e-mail within 8 to 48 hours Mondays through Fridays. I do not work on the weekends or holidays, so I will do my best to get back to you within 72 hours after a weekend or holiday. Please note that should you have a question regarding scheduling of your Coaching Calls, payments, or policies, please contact firstname.lastname@example.org and my assistant will handle your request. In the case of a true emergency and you need to contact me immediately, please e-mail email@example.com and Facebook message me.
It is recommended that you participate as much as possible during the live calls to get the most of this group program. Please come prepared to start and end Coaching Calls on time.
Refunds and Cancelations:
Due to the nature of immediate downloads and access to the online programs NO REFUNDS for any reason will be offered for any Online programs. All sales are FINAL. Each participant is asked to pay for his/her own participation in any of my Programs. These Program's videos, printable and downloadable documents, and other such content are not to be shared with others. A lot of time, talent, and expenses were put forth to create this Program, so please respect our policy to keep this valuable information safe, secure, and only accessible to you. If you are a current client of Adri Kyser, you are eligible for client's discount if you enroll in her Enlightened Alchemy Group program and/or private coaching program. You may receive some free bonuses as long as you have paid in full or are current on your payment plan agreement. If you become delinquent on any payment, you will be removed from her program and any additional bonus programs received upon enrollment.
Investment and Payment(s)
Payment in Full or by Installments:
Your Program begins upon enrollment once payment has been received. If paying in full, the full amount of your payment must be made before the first day the Enlightened Alchemy™ begins. If paying by installments, your Deposit must be made immediately and all subsequent installment payments must be made monthly. We will inform you as to the date(s) that your debit card or credit card will be charged for your installment payments or paid through PayPal/Stripe Services.
You agree that you are financially willing and able to invest in this Program by choice, and by doing so, you agree that you are 100% responsible for your payments until paid in full.
Should you have any questions about billing or payments, please contact me at firstname.lastname@example.org
Authorization and Receipt:
If paying by debit card or credit card (Visa, MasterCard, American Express or Discover), auto pay through PayPal or Stripe,
you give us permission to automatically charge your credit or debit card and/or autopay via PayPal & Stripe as payment for your Program without any additional authorization,
for which you will receive an electronic receipt. Once our billing dates are agreed upon, you are responsible for being aware of your billing dates, so if there are any changes that need to be made to your billing information in order for your payment to be processed, you are responsible for letting my assistant know in advance by sending an e-mail to email@example.com
In the event that there is a problem with the payment transaction or method, you will be notified by e-mail and then have a 72-hour grace period to make the payment following the due date, whether paying in full or by installment, otherwise the Program will be put on hold. If no payment is made within the 72-hour grace period, the Program will be automatically terminated and all access to other programs and bonuses you received upon enrollment will be terminated as well. No refund will be provided.
I want you to be happy with your Program. If for some reason you are not satisfied you can stop the Program at any time. HOWEVER, due to the immediate access to downloads etc the Program, you still will remain fully responsible for the full cost of the Program, and no refund will be provided.
I will keep all information exchanged during the Program in strict confidentiality. I will not disclose confidential information that you share with me during the Program to anyone else without reason to know such information, except as when required by law, ethics, or upon written authorization by you.
Intellectual Property Rights
I retain all ownership rights to the materials provided to you through your participation in the Program. The copyrighted and original materials shall be provided to you for your individual use only and with a single-user license. You are not authorized to share, copy, distribute, or otherwise disseminate any materials received from us electronically or otherwise without my prior written consent. All intellectual property, including the copyrighted Program materials, shall remain my sole property and no license to sell or distribute or materials is granted or implied. You agree not to reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial or personal purposes, any portion of the Program, including any of the Program materials.
Personal Responsibility, Disclaimer & Release of Claims
Personal Responsibility & Assumption of Risk:
You acknowledge that you take full responsibility for your health and well-being and all decisions made before, during and after your Program. I have used care in preparing the information provided to you, but all of my information, programs and services are made available to you as self-help tools for your own personal use and for informational and educational purposes only. You accept full responsibility for your choices, actions and results, and expressly assume the risks of the Program for your use, or non-use, of the information provided to you. You also understand that you are expressly assuming all of the risks of the Program, whether or not such risks were created or exacerbated by the Program.
I explicitly state that my role is to support and assist you in reaching your goals, but your success depends primarily on your own effort, motivation, commitment and follow through. I cannot and do not guarantee that you will attain a particular result or income increase or level, and you accept and understand that results differ by each individual. Each individual’s business success depends on his or her background, dedication, desire, and motivation, and a whole host of additional factors. As with any financial or business-related program or service that you purchase, your results may vary, and will be based on many variables, so therefore no guarantees can be made. Any earnings or income statements or examples are only estimates of what might be possible for you. There can be no assurance as to any particular financial outcome based on the use of our Program. You agree that I am not responsible for the success or failure of your personal or business decisions, the increase or decrease of your finances or income level, or any other result of any kind that you may have as a result of information presented to you through the Program. You are solely responsible for your results.
Indemnification and Release of Claims:
I will not be held responsible in any way for the information that you request or receive through this Program. By signing this Agreement, you fully and completely hold harmless, indemnify and release me and any other of my employees, shareholders, directors, staff, consultants, contractors, agents, or anyone affiliated with me or us, from any and all liability, damages, causes of action, allegations, suits, sums of money, claims and demands whatsoever, in law or equity, that you ever had, now have or will have in the future against me or us, arising from your participation in or in any way related to the Program, unless arising from the gross negligence on our part which legally may not be waived.
Other Important Terms
Either of us may terminate this Agreement with 48 hours written notice to the other. E-mail notification is permissible and sufficient. Please note that I reserve the right to terminate this Agreement if you miss payments. I will also revoke your access to such program(s) and bonus programs due to missed payments. I also reserve the right to terminate this Agreement if you miss your VIP Day or any of your Coaching Calls without providing proper notice. All terms of this Agreement, including all Investment, Refund Policy, and Intellectual Property terms as written above, will still apply even after termination by either of us.
All correspondence or notice required regarding the Program shall be made to me at firstname.lastname@example.org and to you at the e-mail address you provided during your enrollment in the Program. Should your e-mail address or contact information change at any time throughout the course of the Program, it is your responsibility to provide your new contact information to me within 72 hours of any such change.
Entire Agreement, Assignment, Survivability, and Waiver:
This Agreement contains our entire agreement. This Agreement may be modified or amended at any time if the amendment is made in writing and is signed by both of us. You may not assign your rights or obligations under this Agreement to anyone else. In the event that any part of this Agreement is deemed invalid or unenforceable, it shall not affect the validity or enforceability of any of the remaining portions of the Agreement which shall be severed and remain in full force. The failure to enforce any provision of this Agreement shall not be construed as a waiver or limitation of the right to later enforce and compel strict compliance with every part of this Agreement.
This Agreement shall be construed according to the laws of the State of TEXAS and all laws and regulations of DENTON COUNTY TEXAS.
It is hoped that should we ever have any differences, we could be able to work them out through a phone conversation or e-mail correspondence. However, should a dispute ever arise between us, we agree now that we will submit to binding arbitration before a single arbitrator, selected jointly, in accordance with the American Arbitration Association Rules. Prior to seeking arbitration, you must submit your complaint to me with full details about your dissatisfaction with your Program via e-mail at email@example.com You understand and agree now that the only remedy that can be awarded to you through arbitration is full refund of your Payment made to date. No award of consequential or of any other type of damages may be granted to you. Any judgment on an arbitrator’s award, if made, is binding and may be entered any court having the appropriate jurisdiction. By signing this Agreement, you are agreeing to a modification of the statute of limitations such that any arbitration must be commenced within one (1) year of the date of the act, omission, or other conduct complained of as submitted by you in email, or shall otherwise be forfeited forever. You also agree that should arbitration take place, it will be held in Denton County, Denton County District Court, Flower Mound TEXAS and the prevailing party shall be entitled to all reasonable attorney’s fees and costs necessary to enforce the Agreement.
In the event of a dispute between us, you agree to not engage in any conduct or communications, public or private, designed to disparage the Program or me. Where requested by law or arbitration, of course, you are not prohibited from sharing your thoughts and opinions as a part of the legal process.
By signing this Agreement, we are both acknowledging that we have read, understand, agree to and accept all the terms in this Agreement. Your Program will not begin until this signed document has been received, and your Deposit has been made.
My practice fills by referrals. If you are benefiting from our relationship, I will greatly appreciate you suggesting my coaching services to appropriate friends and colleagues, and let them know that I offer a free confidential consultation.
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